Catalogs FAQ
Q: Can I buy online through the Blue Moon Beads website?
A:

Yes, you can purchase products at retail prices by shopping bluemoonbeads.com. Please read our Order Policy for details, including shipping rates.

Q: I ordered online at bluemoonbeads.com, who do I contact with questions regarding my order?
A:

Contact our customer service by phone at (800) 811-2318 or by email at bmb-info@diecutsinc.com. For returns, you will need to request an RA (Return Authorization) number.

Q: Do you ship backordered items?
A:

Unfortunately, we cannot ship backordered items.

Q: Do you ship internationally?
A:

We ship to locations in the United States only.

Q: Do you share email info with Third Parties?
A:

Your privacy is very important to us and we do NOT share your email with any third parties. Please read our Privacy Policy.

Q: I am a retailer, can I make a wholesale purchase through the Blue Moon Beads website?
A:

Retailers should contact our distributors, Notions Marketing, Petersen-Arne or Sbars, to place a wholesale order.

Q: Can I make a donation request for my charity, event, etc?
A:

We are not currently accepting donation requests and, due to the large volume of requests that are submitted, cannot respond to each individual request.